Responsible Gaming

Our Commitment to Your Wellbeing

At Arc Industries, we are committed to promoting responsible gaming. Gaming and betting should be enjoyed as entertainment only, never as a means to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification & Legal Requirements

1Win Aviator is available only to individuals who are 18 years of age or older (or the legal gambling age in your jurisdiction, whichever is higher). By accessing our platform, you confirm that you meet the legal age requirements to participate in online gaming in India. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essential expenses (rent, food, utilities)
• Hiding gambling activities or lying about the amount wagered
• Feeling anxious or irritable when unable to gamble
• Neglecting family, friends, work, or education due to gambling
• Increasing amounts of time and money spent on gambling
• Unsuccessful attempts to cut back or stop gambling
• Using gambling to escape stress, anxiety, or other emotional problems
• Borrowing money to fund gambling activities
• Experiencing sleep problems or mood changes related to gambling

If you recognize any of these signs in yourself or someone you know, please reach out for support immediately.

Self-Help Tools & Features

We offer several tools to help you maintain control over your gaming:

• Deposit Limits: Set maximum amounts you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Establish limits on the amount you're willing to lose during a gaming session
• Reality Checks: Receive periodic notifications reminding you how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently close your account if you need a break from gaming
• Account Statements: Review detailed records of your gaming activity and spending

Contact our support team to activate any of these tools or for personalized assistance.

Support Organizations in India

If you or someone you know is struggling with problem gambling, please reach out to these trusted organizations:

Indian & South Asian Resources

• All India Institute of Medical Sciences (AIIMS) - New Delhi
  Offers mental health services including gambling addiction counseling
  Phone: +91-11-2658-8500
• National AADDICTIONS HELPLINE (iCall)
  Free confidential support for various addictions including gambling
  Phone: 9152987821 (WhatsApp/Calls)
  Website: www.icallhelpline.org
• AASRA (Befrienders India)
  24-hour helpline for emotional distress and addiction support
  Phone: +91-22-2389-0915

International Support Resources

• GamCare (UK) - Confidential support and advice
  www.gamcare.org.uk
• GamStop (UK) - National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  www.bzga.de

When to Seek Help

There is no shame in asking for help. If gambling is affecting your:

• Mental health and wellbeing
• Relationships with family and friends
• Work or academic performance
• Financial stability
• Overall quality of life

...then it is time to reach out to one of the organizations listed above. Professional counselors and support groups are available and ready to help you regain control.

Contact Us

If you have questions about responsible gaming features on our platform or need assistance setting up self-help tools, please contact our support team at arcindustries.co.in. We're here to help.